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FAQ'S
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What's the process?Schedule a time to meet. During this meeting we will come out to your property and meet you in person to talk about your project. You can book an estimate by clicking here. We send you an estimate. We will take the notes and measurements from our meeting and turn them into an estimate. The time that it takes us to put this together will vary so feel free to ask us what that looks like when we meet with you. Sign your estimate. Once you are ready to move forward, sign and return your estimate. We schedule a start date. We will add you to our calendar and send you your estimated start date. Create your customer portal account. We will send you an invitation to create your customer portal. You can use the portal to pay invoices, view your estimated start date, create tickets for any outstanding items among other things. We schedule a pre-construction meeting and the utility locates. Once we are closer to your estimated start date, we will schedule a pre-construction meeting where you will meet with the project manager to review all aspects of your project and answer any remaining questions you may have. We will also submit the 811 utility locate request to ensure everyone is safe throughout the duration of your project. Sit back and enjoy the process. Once we get started, enjoy watching while we transform your space.
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If I signed on today, when would you be able to start my project?"We are typically booked about two months out but this can vary drastically depending on the time of year. You can click here to see an estimate of what our calendar looks like today.
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Are you licensed and insured?Yes! We carry workers compensation and liability insurance at all times are licensed in many cities and counties in Colorado.
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What are your payment terms?Our payment schedule is as follows: 10% - Due at signing 60% - Due upon project commencement 30% - Due upon project completion
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What payment methods do you accept?We accept all of the following payment methods: Cash Checks ACH/Bank Transfers MasterCard Visa Discover American Express
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Do you have a minimum project budget requirement?Yes we do. Landscaping budgets can vary greatly based on the size and scope of the project. In order to effectively be able to serve our customers and recover the incurred the costs of doing so, we have implemented a minimum budget of $15,000 per project.
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What kind of warranty do you offer on your services?Artificial Turf - 6 years Concrete - 1 year Fencing - 3 years Fire Pits - 3 years Flagstone work - 3 years Irrigation - 1 year Outdoor Kitchens - 3 years Outdoor Lighting - Lifetime Paver work - 3 year Pergolas - 2 year Plants, Trees, and Sod - 1 growing season Retaining Walls - 3 years Water Features - 1 year
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